Never miss another call or another customer.
Ilona AI builds a custom voice agent that answers your phone, books appointments, qualifies leads, and handles after-hours. It is trained around your services, policies, and call flow — so callers get help that actually sounds like your business.
A custom agent, launched with care.
We map your calls, train the agent around your business, and test the experience before it ever answers a real customer.
Connect your number
Forward your existing business line or grab a new local number. Keep the number your customers already know while we handle the call routing.
Train your agent
We learn your services, hours, pricing, FAQs, policies, and edge cases. Your agent is shaped around your real call flow — no generic scripts.
Go live
After review and testing, your agent answers 24/7, books jobs into your calendar, and texts you a clean summary after every call.
Hear it handle a real call.
This is a live booking call, start to finish. Watch the agent greet the caller, understand the request, check availability, and lock in the appointment — then notify you.
Natural, on‑brand. Speaks like a polished member of your team, not a robot menu.
Acts in real time. Checks your calendar and books while the caller is still on the line.
Hands off cleanly. Escalates to you for anything it shouldn't decide alone.
Everything a great receptionist does. None of the overhead.
24/7 call answering
Every call picked up in seconds — nights, weekends, holidays, and the moments you're with a customer.
Appointment booking
Reads your live availability and books directly into Google Calendar, Calendly, or your POS.
Lead qualification
Asks the right questions, captures budget and intent, and flags hot leads to you instantly.
Instant call summaries
A clean text or email after every call — who called, what they needed, and what happens next.
Speaks every language
Greets and serves callers in English, Spanish, and 30+ more — automatically, on the same line.
Spam & robocall screening
Filters out junk calls so your summaries stay signal, not noise — and your day stays uninterrupted.
One agent, tuned to how your industry actually works.
Take orders and reservations without dropping a plate.
Your line rings hardest at the dinner rush. Ilona AI takes the table booking and the takeout order while your team stays on the floor.
- Books and modifies reservations against your floor plan
- Takes takeout & catering orders, reads them back to confirm
- Answers hours, location, allergens, and parking questions
Fill the chair, even when your hands are full.
Stylists can't stop mid‑cut to answer the phone. Ilona AI books, reschedules, and fills cancellations automatically.
- Books by service length and the right stylist's calendar
- Handles reschedules and deposit‑backed cancellations
- Upsells add‑ons and recommends openings to fill gaps
Route urgent HVAC calls before they turn cold.
HVAC callers usually need help now. Ilona AI captures the issue, callback number, urgency, and handoff details before trying the right next step.
- Collects name, callback number, system issue, and property type
- Flags urgent no-heat, no-cool, and safety-sensitive calls
- Attempts a live transfer, then saves a clean lead if nobody picks up
Catch every seasonal lead while crews stay on route.
Lawn care calls spike when your team is least available. Ilona AI captures the address, service need, urgency, and callback details.
- Collects address, property details, and service type
- Separates recurring maintenance from one-time cleanup
- Flags urgent or high-value estimate requests
Sort urgent tree calls before the crew calls back.
Tree service calls need fast triage. Ilona AI asks safety questions, collects access details, and routes urgent jobs differently from routine estimates.
- Screens for hazards, blocked access, and power-line issues
- Captures address, tree details, photos, and urgency
- Routes storm, removal, trimming, and stump calls cleanly
Never let a buyer lead go cold.
Leads call about listings at all hours. Ilona AI answers, qualifies, and books the showing before they move on to the next agent.
- Answers listing questions: price, beds, square footage, status
- Qualifies pre‑approval and timeline before booking a tour
- Schedules showings and syncs them to your calendar
Turn motivated callers into booked first visits.
Fitness prospects call when they feel ready to act. Ilona AI answers membership questions, captures goals, and helps book the next step.
- Answers trial, membership, class, and location questions
- Collects goals, experience level, and schedule preferences
- Books intro sessions or routes high-intent leads
Make intake faster without making it careless.
Legal calls need structure and boundaries. Ilona AI gathers neutral facts, screens urgency, and hands off anything that needs human judgment.
- Collects contact details, matter category, and key dates
- Routes urgent, existing-client, and out-of-scope calls
- Uses clear guardrails without giving legal advice
The phone stopped running their day.
"We were missing a dozen calls a day during service. Now every reservation gets answered and my hosts actually host. It paid for itself in a weekend."
"I'm on a roof half the day. Ilona AI books the jobs while I work and texts me the address and the problem. I close more without ever stopping."
"It sounds like a real person and it never forgets to ask for the deposit. Our no‑show rate dropped and the chairs stay full. I don't dread the phone anymore."
Good questions, straight answers.
Will callers know it's an AI?
Ilona AI sounds natural and conversational, and it's upfront when asked. Most callers simply get a fast, helpful answer and a booked appointment — which is all they wanted. You can also have it introduce itself as your virtual assistant.
Do I have to change my phone number?
No. You forward your existing business line to Ilona AI, so customers keep calling the number they already know. Prefer a fresh line? We can provision a new local number for your agent.
How does it book into my calendar?
Ilona AI connects to Google Calendar, Calendly, and popular booking and POS tools. It reads your real availability and writes confirmed appointments back — no double‑bookings, no manual entry.
What happens with a call it can't handle?
You set the rules. Anything outside its scope gets escalated — a live transfer, a callback flag, or a detailed message sent straight to you — so nothing important slips through.
How long does setup take?
Most launches take a few days, depending on how customized your call flow, booking rules, FAQs, and integrations need to be. We gather the details, configure the agent, test real scenarios, and launch when it is ready.
What does it cost?
Plans start at $199/month plus setup, with included AI minutes and transparent overage pricing. See the pricing page for tiers, SMS allowances, and workflow differences.
Stop answering the phone. Start growing the business.
Build a voice agent around the way your business actually works. Keep your number, keep your brand, and let Ilona AI handle the calls you keep missing.