AI Voice Agent for Legal Professionals
Law firms need responsive intake without turning every phone call into an interruption. Ilona AI collects structured details, screens for urgency, and hands off anything that needs attorney judgment.
Built for careful, structured intake.
The agent helps your team respond quickly while respecting the boundaries that legal work requires.
Answer every intake call
Pick up after hours, during meetings, and when staff are focused elsewhere.
Structure the facts
Collect names, contact details, matter type, dates, location, and urgency.
Protect boundaries
Use clear handoff rules so advice, conflicts, and sensitive decisions stay with humans.
A call flow with guardrails.
We build around your practice areas, intake policy, consultation process, and escalation rules.
Define guardrails
Practice areas, out-of-scope matters, urgent calls, and human review.
Build intake flow
Neutral questions that collect facts without giving legal advice.
Review and improve
Use call summaries to reduce intake friction and sharpen routing.
Legal intake-specific handling.
Matter categorization
Capture practice area, opposing party details when appropriate, timing, and contact information.
Consultation scheduling
Collect preferred times or book consultations when your rules allow it.
Existing-client routing
Route current clients, court deadlines, and urgent updates according to your policy.
No-advice boundaries
The agent can gather facts, explain process, and hand off decisions to your team.
Make intake faster without making it careless.
We will build the agent around your practice areas, guardrails, and consultation workflow.