AI Voice Agent for Salons & Spas
When hands are busy, the phone still rings. Ilona AI answers, collects the right service details, and helps turn missed calls into booked appointments.
Built around salon and spa call patterns.
The agent learns what can be booked directly, what needs a human review, and how your policies should be explained.
Fill appointment gaps
Suggest available times based on service length, provider, and caller preference.
Reduce no-shows
Explain deposits, cancellation policies, and reminders consistently.
Capture high-value requests
Flag bridal, color correction, group spa, and package inquiries for follow-up.
A call flow that respects your services.
We tune the agent to your menu, team, timing rules, intake questions, and handoff points.
Map service logic
Services, durations, provider rules, add-ons, and deposits.
Build booking rules
What can be booked directly and what should be reviewed first.
Test and improve
Run new client, reschedule, cancellation, and complex-service calls.
Salon and spa-specific handling.
Service intake
Collect service type, hair length, previous color, preferences, and timing constraints.
Reschedules and cancellations
Handle common changes while following your notice and deposit rules.
Provider preferences
Capture stylist, therapist, or technician preferences before the callback.
Retail and policy FAQs
Answer hours, parking, gift cards, deposits, and preparation questions.
Keep the chair full without making the phone your full-time job.
We will build the agent around your service menu, calendar rules, and brand voice.